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Should any Weatherby® firearm need to be returned within the limited warranty period, please follow the below instructions.
Obtaining a Return Authorization Number (RMA)
Please contact us first to explain the issue and reasons for requesting a return. If applicable, obtain a Return Authorization Number (RMA) by calling (307)675-7840 or emailing us at consumerservices@weatherby.com
Our Customer Service Representatives will strive to help you with any issues over the phone as to not bring a firearm into the factory unnecessarily.
Shipping Instructions
- Our Customer Service Representatives will work with you to get the firearm delivered for service.
- Any firearms shipped to Weatherby® without an RMA # on the side of the box will be returned to the sender.
- For instructions on packaging your firearm, please see our FAQ here (Packaging a Firearm for Return)
- Weatherby® will pay all charges to return the product to the owner if it is determined there is a defect in materials and/or workmanship.
- If the firearm is shown to have no defect in materials and/or workmanship, then it will be the responsibility of the customer to pay for return shipping.
- Please do not send firearms in hard cases of any type, remove slings, scopes and all accessories not included with the original sale as Weatherby® cannot assume responsibility for them.
- A storage fee will result if items other than the original firearm are returned.
Disclaimers
- If your firearm proves to be functional after gunsmith evaluation, you will be subject to a service fee.
- If your firearm proves to be accurate after gunsmith evaluation, you will be subject to a service fee.
- Weatherby, Inc. reserves the right to repair or replace any product at our sole discretion.